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Note:

Due to the current situation there may be delays in shipping.

Fragen zur Seriennummer

Einige Nero-Anwendungen enthalten bestimmte Funktionen, die von Drittanbietern bereitgestellt werden, deren Implementierung es ermöglicht, dass Nero mit ein...

Di, 2 Jul, 2019 at 11:33 AM

Warum wird meine Seriennummer im ControlCenter als '-' angezeigt?

Seit der neuesten Version der Nero Platinum Suite (Platinum 2020) wird die Software standardmäßig nicht mehr wie bisher über eine Seriennummer, sondern über...

Mi, 2 Okt, 2019 at 10:33 AM

Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

Report problems in the Nero software

Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket