Nero Platinum Suite FAQ

I am a yearly subscription user. How can I upgrade to the new Nero Platinum?
If you bought Nero Platinum as a subscription, you can upgrade to the latest Nero Platinum for free. 1. Please download and install the new version:  Ne...
Thu, 21 Nov, 2019 at 8:58 AM
Licensing Models for Nero Platinum Suite
Nero Platinum Suite is available on two different licensing models: The first model is a subscription. With the subscription, you purchase a 1 year lice...
Wed, 18 Sep, 2019 at 2:04 PM
How can I upgrade from trial to full version before the trial period has ended?
Please follow these steps: 1. Go to and either register your account or log in (you need the reference number as well ...
Wed, 17 Jul, 2019 at 8:33 AM
What are the benefits of a 1-year license?
• Free updates and upgrades: Nero Platinum Suite keeps you up to date. Updates and upgrades are included in the price and are automatically delivered to your...
Thu, 7 Mar, 2019 at 2:33 PM
Will the costs increase in the subsequent year?
The original offer price also remains valid when you renew your 1-year license. This means that you pay the same price permanently, no matter how long you w...
Thu, 7 Mar, 2019 at 2:34 PM
How to renew a 1-year license?
The 1-year license allows us to automatically renew your license for you. There is nothing else for you to do than to relax and enjoy your product. 
Thu, 7 Mar, 2019 at 2:34 PM
How can I cancel my 1-year license?
After a 1-year term, your contract can be terminated flexibly. If you decide to cancel your license, you can of course continue to use the software you purc...
Thu, 7 Mar, 2019 at 2:33 PM
Is support included?
Customer satisfaction is a central part of our company - that is why we offer permanent VIP support to all Nero Platinum Suite customers. From installation ...
Thu, 7 Mar, 2019 at 2:33 PM