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Note:

Due to the current situation there may be delays in shipping.

Serial Number

Some Nero applications include certain features which are provided by third party suppliers. The implementation of these technologies enables Nero to be hig...

Wed, 18 Sep, 2019 at 2:07 PM

Why my serial number is shown as '-' in Nero Control Center

In our new Nero 2020(Nero Platinum Suite), we use account system to manage your products and serial numbers. Your Nero Account consists of the email addre...

Sun, 22 Sep, 2019 at 7:52 AM

Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.