Customer Support
By now Nero Support has received dozens of emails sent by customers from email addresses like "outlook_[long series of letters and numbers]@outlook.com...
Tue, 17 Sep, 2019 at 1:13 PM
Hi H1 tag
Hi H2 tag
Hi H3 tag
Hello World
Note:
Due to the current situation there may be delays in shipping.
Other options
Request for order overview
Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
Cleverbridge-URLProblems with older Nero application
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Report problems in the Nero software
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero Knowledgebase
In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database
Help via mobile application
Nero KnowHow is the support app for the latest Nero products.
