Nero Support

¿Cómo podemos ayudarte?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:

Due to the current situation there may be delays in shipping.

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¿Qué métodos de pago puedo utilizar?

Modificado en: Mie, 13 Mar, 2019 a 3:36 P. M.

Cuando usted compra el Nero Platinum Suite, tiene a su disposición las mismas opciones de pago que para una compra única. Puede pagar con PayPal, tarjeta de crédito, débito directo y transferencia bancaria instantánea.

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.