Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:

Due to the current situation there may be delays in shipping.

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¿Cuánto tiempo dura la entrega normalmente?

Modificado en: Mie, 13 Mar, 2019 a 3:55 P. M.

Enviamos nuestros productos directamente desde Alemania. Dependiendo del país de destino y del método de envío, la entrega suele tardar entre 3 y 9 días laborables.

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.