Due to the current situation there may be delays in shipping.
Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database
Nero KnowHow is the support app for the latest Nero products.
New support ticket