Nero Support

Comment pouvons-nous vous aider aujourd’hui ?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:


Due to the current situation there may be delays in shipping.

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Questions sur les numéros de série

Explication de l'activation des brevets
L'implémentation de ces technologies permet à Nero d'être hautement compatible avec une multitude de formats. Étant donné que ces technologies...
Mar, 2 Juill., 2019 at 11:36 H
Pourquoi mon numéro de série est indiqué par "-" dans Nero Control Center
Dans notre nouveau Nero 2020(Nero Platinum Suite), nous utilisons un système de compte pour gérer vos produits et vos numéros de série. Votre compte Nero e...
Mar, 24 Mars, 2020 at 12:01 H

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket