Nero Support


Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Nero由於錯誤2203而無法安裝。數據庫:c:\ Windows \ Installer \ ***。ipi。 無法打開數據庫文件。 系統錯誤-2147287035
原因 SYSTEM帳戶對文件夾%temp%或%system%\ Installer沒有足夠的權限。 解析度 授予對SYSTEM帳戶文件夾%temp%或%system%\ Installer的完全訪問權限。 方法1:請按照下列步驟操作: 1.轉到開始。 2.在搜索框中鍵入%temp%,然後...
星期四, 19 十二月, 2019 at 5:43 AM

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    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket

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