Installation FAQ

How can I remove all traces of previous Nero programs?
Nero FirstAidKit is a tool created by Nero that helps solving installation problems which might exist due to installs and uninstalls of different Nero produ...
Mon, 6 May, 2019 at 8:48 AM
Do I need to uninstall older Nero versions before I install a new Nero product version?
Nero products work side by side, meaning that you can install a latest version and leave a former version installed on the same system. Both versions will...
Thu, 7 Mar, 2019 at 11:18 AM
How many PCs can I install my version of Nero on?
To use your Nero software after installation, you must activate it with your serial number. A serial number cannot be used on more than one computer, it onl...
Wed, 19 Jun, 2019 at 2:32 PM
How can I uninstall my Nero program under Windows 10?
Nero software cannot be uninstalled via Windows 10 ‘Apps & Features’ but must be uninstalled via ‘Control Panel > Programs > Programs and Feature...
Thu, 6 Jun, 2019 at 10:47 AM
How to create a Desktop Icon
Usually, when installing Nero products, the desktop icon should be automatically created on your desktop. If this does not happen automatically, you can...
Tue, 11 Jun, 2019 at 11:57 AM
How can I uninstall an application from Nero 2019 software?
I would like to uninstall one or several applications which I do not use from Nero 2019. What should I do? 1. Exit the application if it is running. 2. Go...
Thu, 20 Jun, 2019 at 7:37 AM
I Got 4 Installers of Nero Platinum and Content Packs. Which One Should be Installed Firstly?
Nero Platinum is the main software applications. Please install it firstly. Content packs are the packs including movie themes, disc menus, effects and tra...
Tue, 16 Jul, 2019 at 6:02 AM
How can I customize installation settings?
When installing Nero software, you could customize the installation location and installed applications. If you are running stub installer, in the EULA ...
Mon, 12 Aug, 2019 at 9:16 AM