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I have encountered a technical issue. How can I get help?
What should I do when purchasing a Nero version with a serial number ？(Check if a trial version is installed or not)
What should I do when having problems to send NeroSupport.cab or other log files to Nero(email@example.com)?
3rd party sales
Refunds for purchases on Steam
Refunds for purchases on the Windows Store
Is a Nero Platinum on eBay (or similar) for less than 10 US$ legitimate?