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Modified on: Mon, 1 Dec, 2025 at 5:16 PM
After log in to Nero myAccount
1. click on Ref Number.
2. In the left sidebar, click button of Request refund.
3. Select the refund reason and input the comment, click button of REQUEST REFUND and sent out the request.
4. More information please visit How long does the refund process take.
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Start the new "Live Guide" and report the problem using the "Report Problem" function.
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