Refunds
First log in to Nero Account and find your order. 1. click on the Ref Number. 2. In the left sidebar, click button of the Request refund. 3....
Thu, 17 Sep, 2026 at 12:19 PM
Our payment partner, 2Checkout (Verifone) will review your eligibility for a refund and process it as quickly as possible. Nero offers a 30-day money-ba...
Mon, 4 May, 2026 at 5:04 PM
Microsoft Store is a 3rd party game and software sales platform of the company Microsoft. Their Terms of Sales don't allow for refunds. If you purch...
Tue, 19 May, 2026 at 1:04 PM
Steam is a 3rd party game and software sales platform of the company Valve. Usually you can get a refund for any digital product purchased within 14 days an...
Thu, 23 Apr, 2026 at 1:37 PM