Refunds
After log in to Nero myAccount 1. click on the Ref Number. 2. In the left sidebar, click button of the Request refund. 3. Select the refund r...
Wed, 1 Apr, 2026 at 1:57 PM
Windows Store is a 3rd party game and software sales platform of the company Microsoft. Their Terms of Sales don't allow for refunds.
Wed, 11 Mar, 2026 at 2:03 PM
Steam is a 3rd party game and software sales platform of the company Valve. Usually you can get a refund for any digital product purchased within 14 days an...
Thu, 28 Sep, 2023 at 2:53 PM
Our payment partner, 2Checkout (Verifone) will review your eligibility for a refund and process it as quickly as possible. You are entitled to a 30-day t...
Wed, 25 Mar, 2026 at 2:58 PM
Of course, you may request a refund through your Nero myAccount. However, if you purchased the same subscription twice, the subscription periods will n...
Wed, 25 Mar, 2026 at 1:14 PM
