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Modified on: Thu, 23 Apr, 2026 at 3:28 PM
If you don’t have a credit card or PayPal, SEPA direct debit payment is also available at checkout.
SEPA Direct Debit allows payment directly from your bank account. You usually need to provide your name, IBAN, and authorisation for the payment.
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Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
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You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
