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Nero Video

How to Configure My Project with 4K resolution
When editing in Nero Video, if the source clips are 4K resolution or higher, and you would like to have the output file also in 4K, please 1. Open Options ...
Tue, 12 Jan, 2021 at 7:15 AM
How to Burn a DVD Which Automatically Plays All the Vidoes Continuously
There are two solution: Solution 1. Add all the video files in one title. In editing screen, import all the video files you would like to automatically...
Tue, 12 Jan, 2021 at 7:38 AM
How to Find Snapshot Pictures
In some cases, after clicking the Snapshot button, the snapshot picture is not shown in My Media. You could find the picture in the below way: 1. Click Opt...
Tue, 12 Jan, 2021 at 3:19 AM
How to save project with all used media files in Nero Video 2021
While using Nero Video to create your own movie, Nero Video can import your own media files like Video, Music or Pictures from different folders or differen...
Mon, 21 Sep, 2020 at 11:24 AM
How to Find Automatically Saved Project if Nero Video Stops Working
When you are editing videos in Nero Video, Nero Video automatically saves your project in the background. If Nero Video stops working before you saving ...
Tue, 12 Jan, 2021 at 7:04 AM
How to Create Chapters in Titles of Video Disc
In Nero Video, in order to create chapters in a title of a disc, 1. In Content screen, select the title. 2. Under the preview of the title, move the posit...
Tue, 12 Jan, 2021 at 3:06 AM
How to Adjust Volume of My Project
Note:  You'll find further information about how to create slide shows with music under following link: Creating slide shows with music In Advanced E...
Fri, 6 May, 2022 at 10:43 AM
Nero does not support burning multiple soundtrack (multiple languages)
Question: I have a few films with the original 2-language soundtracks included (German and English) But I don't manage to put the 2nd audio track on th...
Thu, 2 Sep, 2021 at 10:50 AM
How to apply effect to all clips
In Express mode, you can apply effect in one clip, then open the "Express Effect Control", enable "Apply to all clips or pictures".
Thu, 2 Sep, 2021 at 10:50 AM
DVD-Video burnt by Nero Video plays without sound. What should I do?
If you encounter this problem, please go to Nero Video, preview your source project. Make sure before burning, the sound is ok. If there is no sound when pr...
Thu, 7 Nov, 2019 at 7:43 AM

Other options

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    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket