General questions about the installation
After you buy Nero Platinum or other Nero software from Nero.com, you will get an order Information email with: software Download Link your 8-bit initial...
Fri, 17 Jun, 2022 at 9:35 AM
Open Nero Start Click on the Nero Account Icon. You'll find it in the top right corner. If you are using version 24.5 of Nero Start, click on "A...
Wed, 1 Jun, 2022 at 12:05 PM
If you have already installed and activated your Nero product on one PC, but now want to use it on another computer, please proceed as follows: For Nero...
Fri, 14 Oct, 2022 at 7:11 AM
Please do NOT use any tool created by other companies (e.g. IObit Uninstaller, Total Cleaner, Revo Uninstaller, etc.) to uninstall Nero software. Such tools...
Thu, 9 Dec, 2021 at 6:55 AM
We deliver online installers (the .exe file sized around 3MB) to customers to install the Nero Software. The advantage is every time when installing, the on...
Fri, 17 Jun, 2022 at 7:27 AM
Nero products work side by side, meaning that you can install a latest version and leave a former version installed on the same system. Both versions will...
Thu, 7 Mar, 2019 at 11:18 AM
Nero software cannot be uninstalled via Windows 10 ‘Apps & Features’ but must be uninstalled via ‘Control Panel > Programs > Programs and Feature...
Thu, 6 Jun, 2019 at 10:47 AM
WiFi+Transfer is a client which works with DriveSpan app(in mobile device). You could run DriveSpan app, control it to detects WiFi+Transfer on PC, connects...
Wed, 24 Feb, 2021 at 10:39 AM
The answer is Yes. For Nero Platinum yearly subscription license, you need Internet and keep your Nero Account logged in all the time, in order to take...
Tue, 11 Oct, 2022 at 7:42 AM
There are several types of Nero program installers. A: Core installer If you are running a Nero Core installer, you are not allowed to change the insta...
Fri, 20 Jan, 2023 at 3:09 AM
