Nero Support

Como podemos ajudar você hoje?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

Audials Music Recorder

Onde posso encontrar mais informações sobre o Gravador de música Audials?
Esta é a seção FAQ de Audials (versão em inglês):
Sex, 25 Set, 2020 na (o) 10:42 AM
Como posso obter apoio para o Gravador de Música Audials?
Porque o Audials Music Recorder é um produto de uma empresa terceirizada, empacotado com Nero Platinum. Infelizmente, não podemos fornecer suporte técnico s...
Ter, 29 Jun, 2021 na (o) 2:55 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket