Nero Support

How can we help you today?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

無法以Chinese (Traditional)使用此文章，請以English檢視

Do I need to uninstall older Nero versions before I install a new Nero product version?

Modified on: Fri, 24 Apr, 2026 at 3:22 PM

Do I need to uninstall a previous Nero version to install the newer version? Generally, the answer is no.

Nero products work side by side, meaning that you can install the latest version and leave a previous version installed on the same system.

Check out details from Nero KnowHow.

Did you find it helpful? Yes No

Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

Report problems in the Nero software

Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket