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Do I need to keep logging in Nero Account for using Nero Platinum?

Modified on: Wed, 13 May, 2026 at 2:57 PM

If you are running Nero Platinum 1-year subscription, you need to remain logging in to your Nero Account in Nero Start in order to use your Nero applications and services securely and reliably.

If your Nero account is logged out in Nero Start, Nero applications will not be accessible.

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.