My Nero Account
If you are running Nero Platinum 1-year subscription, you need to keep logging in your Nero Account in Nero Start in order to use your Nero applications and...
Fri, 31 Oct, 2025 at 12:41 PM
After login with your Nero Account and initial password, you could change the password. 1. Click the third icon in the top right corner of Nero Start to go...
Wed, 3 Dec, 2025 at 12:25 PM
If you have paid for Nero but still get messages such as trial or expired, please check the below aspects: Please verify the email address on your N...
Tue, 16 Dec, 2025 at 12:59 PM
When you see below dialog, usually this is because there is an invalid serial number in your system. For example, if you have refund any product, the serial...
Tue, 19 Jul, 2022 at 9:43 AM
On the first startup of Nero Start, you may log in with some email address other than the one you entered during purchasing Nero software on Nero website. ...
Thu, 4 Dec, 2025 at 10:42 AM
To unsubscribe from the newsletter, click the ‘Unsubscribe’ link below. : https://www.nero.com/eng/newsletter/unsubscribe/?vlang=us After unsubscribe y...
Wed, 25 Mar, 2026 at 12:11 PM
There are two methods for resetting your Nero account password: * Method 1: Reset password in Nero Start * Method 2: Reset password via a website ...
Wed, 25 Mar, 2026 at 12:26 PM
We provide a link for customers to delete the Nero Accounts by themselves. 1. Open Nero website: https://www.nero.com 2. Log in with your Nero account ...
Fri, 28 Nov, 2025 at 2:21 PM
If you need to: Transfer your Nero products to a new email address. Merge products from two Nero accounts. Correct the email used for a purchase. ...
Thu, 5 Feb, 2026 at 7:34 AM
------For the quickest access, please click here Nero myAccount.------ In general, there are two methods to log in to Nero acount. Method 1: Access fro...
Fri, 27 Mar, 2026 at 4:34 PM