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Modified on: Thu, 28 Sep, 2023 at 2:49 PM
For the applications installed from Microsoft Store, e.g. Nero DVD Player, the purchase and subscription are managed by Microsoft Store.
Please refer to the article below about how to cancel your subscription:
https://support.microsoft.com/en-us/help/4522164/microsoft-account-how-to-cancel-your-subscription
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Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
Cleverbridge-URL
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
