Thanks for your reporting and sorry for the inconvenience!

Maybe your system is not able to run Nero AI Photo Tagger correctly. 

We recommend running at:

-    Windows® 10 64-bit operating systems 

-    6th to 10th generation Intel® Core™ or Intel® Xeon® processors

Or AMD higher-end CPU processors, such as AMD Ryzen 9 3900X, AMD Ryzen 7 1700, etc.

Sorry again for the trouble!

If you have any question, please contact us!    

Have a good day!

Best Regards,

Nero Support Team