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What should I do if MediaHome plays DVD or video files without image

Modified on: Mon, 10 Oct, 2022 at 8:16 AM

If MediaHome plays your DVD or video files with audio only but no image, or the image flickers abnormally, please open MediaHome Options -> Video -> Video Playback, uncheck 'Enable hardware deinterlacing' and try to play again:

If the problem still occurs, please feel free to contact us.

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Nero Support Team

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.