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Nero Burning ROM

Nero opens as soon as I insert a CD or DVD into my drive. How to disable it?
Please open Control Panel, go to AutoPlay. Find the setting of each DVDs or CDs. Set to 'Ask me every time' or 'Take no action'.
Sun, 4 Dec, 2022 at 7:20 AM
How to Finalize my DVD Video Disc?
1. If you burn DVD video by Nero Video or Nero Burning ROM, the disc will be finalized automatically and it will be playback on most players. 2. If you cre...
Sun, 4 Dec, 2022 at 7:20 AM
How to Burn a Multisession Disc
1. Select 'Start multisession disc' for the first time burning.   2. Insert the burned disc again. Select 'continue Multisession disc' f...
Thu, 9 Feb, 2023 at 9:25 AM
How to Solve Burn Failure with Log "Device not available"
Here are some solutions for Perform end of DAO Error (Device not available). Upgrade or Rollback the Driver Firmware     It’s mostly like to cause this ...
Tue, 7 Feb, 2023 at 6:04 AM
How to Solve Burn Failure with Log 'DMA Driver Error, CRC Error'
Many factors can cause such failure. Please try the following methods: 1. Exchang data cables on the burner; 2. If you are using and external Optical Disc...
Tue, 7 Feb, 2023 at 6:05 AM
I want to burn to multiple discs with Nero Burning ROM
If you have multiple recorders, you can check the option 'Use multiple recorders' in Burn tab before you burn. If you don't have multiple recor...
Tue, 7 Feb, 2023 at 5:54 AM
CD text is not shown when I play burned audio CD
Very sorry for causing inconvenience!!   Could you playback with Nero MediaHome and check the meta data? your players must support reading CD text.  Like...
Thu, 4 May, 2023 at 10:56 AM
I want to view my secur disc but I can't find the NeroSecurDiscViewer.exe
You will find NeroSecurDiscViewer.exe in your installation folder, something like: C:\Programs (x86)\Nero\Nero 2023\Nero Burning ROM\SecurDisc There sh...
Fri, 12 May, 2023 at 7:27 AM
Can't add my audio files to Audio CD
Apple Lossless Audio Codec is not supported. Please check the audio codec of you files. Or send it to us to check.
Tue, 20 Jun, 2023 at 8:51 AM
How to Burn Data to USB sticks
You could use Nero Burning ROM and Nero USBxCOPY to burn data to USB sticks/cards. In Nero Burning ROM, 'Raspberry Pi OS' and 'ISO to USB...
Wed, 30 Aug, 2023 at 8:15 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket