Nero Support

¿Cómo podemos ayudarte?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:

Due to the current situation there may be delays in shipping.

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¿Qué debo hacer si la entrega está dañada o no llega?

Modificado en: Lun, 17 Feb, 2020 a 3:24 P. M.

Si hay algún problema con su pedido, le ayudaremos inmediatamente. Póngase en contacto con nosotros por correo electrónico en la siguiente dirección: customercare@nero.com

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.