Nero Support

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¿Cómo puedo obtener la factura?

Modificado en: Mie, 1 Abr, 2026 a 11:55 A. M.

Una vez que hayas iniciado sesión en Nero myAccount, haz clic en «N.º de referencia».

En la barra lateral izquierda, haz clic en «Descargar factura» para obtener tu factura.

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

Report problems in the Nero software

Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket