Nero Support

Come possiamo aiutarti oggi?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Nero Recode/Disc to Device

Come masterizzare dischi video da lavori di conversione di Nero Recode
È possibile masterizzare dischi dall'elenco di lavoro di 'Nero Recode' inviando direttamente il progetto a 'Nero Video' Disc Author...
Mar, 12 Lug, 2022 at 11:26 AM
Nero Disc to Device non riesce a finire di caricare il mio disco. Cosa devo fare?
Il problema che hai riscontrato potrebbe essere dovuto all'aggiornamento online di Disc to Device. Pertanto, prova a reinstallare "Disc to Device&...
Lun, 28 Giu, 2021 at 3:02 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket