Nero Support

Wat kunnen we voor je doen?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Hello World

Nero Video

Kan ik een videoproject met gemaakt met Nero 2019 overbrengen naar een andere pc en verder bewerken met Nero 2021?
Kan ik een videoproject (PC 1) dat is bewerkt met Nero 2019 overbrengen naar een andere PC (PC 2) en verder bewerken met Nero 2021? Ja, u kunt project en br...
Wo, 17 Nov, 2021 at 3:14 PM
Sådan opretter du et diasshow, der passer til musikrytmen
Du kan finde yderligere oplysninger om, hvordan du kan skabe et lide show i takt med musikken på følgende link: Oprettelse af et diasshow efter musikkens ry...
Wo, 11 Mei, 2022 at 1:22 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket