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How to log out Nero Account in order to log in with another Account?

Modified on: Fri, 12 Jun, 2020 at 7:06 AM

On the first startup of Nero Start, you may log in with some email address other than the one you entered during purchasing Nero software on Nero website.

These are the steps about how to log out:

1. In the top right corner, click the third icon. Dropdown menu will be shown.

2. Click Sign Out.

3. In the popup dialog, click 'Yes, sign out' button.

4. Then relog in with the email address you entered during purchasing.

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Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.