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Why does Nero Start show the “Repair Nero Product” screen and how to continue?

Modified on: Wed, 23 Sep, 2020 at 3:20 PM

Sometimes, Nero Start will show the “Repair Nero Product” screen. This means Nero Start detected some damaged files or configurations that prevent Nero products from working correctly.

Please make sure the network is available, then click “Repair now”. Nero Start will try to repair the damaged files. After the repair process is finished, you can open the Updates screen to check if there are updates available for the applications.

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Request for order overview

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.