Nero Support

How can we help you today?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

What can I do if WaveEditor fails to create a Peak file

Modified on: Thu, 15 Jan, 2026 at 2:20 AM

If WaveEdtior fails to create a Peak file, please open the editor options by menu Options->Editor Options. Click Directories Tab, Check your temprorary directory and Peak File Directory.

1. Try to clean these directories.

2. Try to change these directories to other folder without access restrictions.

Did you find it helpful? Yes No

Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.