Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

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解决方案首页 如何安装Nero程序

Language & Localisation

如何更改 Nero 程序的語言？
如果您想更改 Nero 程序中的显示语言，请同时参考屏幕截图执行以下步骤。 1. 运行 Nero Start  2. 单击右上角的图标“支持”，然后单击子项“选项”。 3. 在“常规”部分，您可以根据需要设置语言。  点击“应用”按钮之后，修改即可生效。
星期五, 3 十一月, 2023 在 6:11 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket