Nero Support

How can we help you today?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

Solution home How to get Nero installed & started

Language & Localisation

[Nero 2020] How to change the language of Nero software
Nero ControlCenter controls the displaying language of Nero software.   Follow below steps to change the language: Run Nero ControlCenter from Nero ...
Fri, 3 Jun, 2022 at 2:58 PM
How to change the Language of Nero programs?
If you want to change the display language in Nero programs, please do below steps by referring the screenshot also. 1. Run Nero Start  2. Click the to...
Fri, 3 Nov, 2023 at 6:11 AM
Nero Platinum supported languages
Currently Nero Platinum supports the following 23 languages: Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English (U.S.) Finn...
Thu, 16 Feb, 2023 at 1:26 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket