Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

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解決方案首頁 訂單流程說明

訂單管理

如何管理我的訂單，訂閱，發票和付款明細
如果您需要訂單支持，則可以管理您的訂單，訂閱，發票和付款明細。 請使用您在購買訂單時使用的電子郵件地址註冊/登錄。 以下是訂單的產品/訂閱信息的示例。 在底部，還有有關如何獲得支持的信息。 登錄後，您將看到以下屏幕。 您可以查看每個訂單的詳細信息，獲取發票，在此管理您的訂閱和付款方式。
星期一, 30 十二月, 2019 於 6:48 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket