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How to turn off AI video upscaling if it is slow on my system

Modified on: Mon, 11 Jul, 2022 at 9:16 PM

We recommend using at least a Nvidia GTX 970 or AMD Radeon R9 390 graphics cards for hardware accelerated video AI upscaling of SD source files. If your display adapter is not these cards, transcoding will take a long time. You can turn it off in the following settings:

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Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.