Since Jul 30, some customers reported that antivirus programs e.g. Norton, Avast etc. reported Nero program (Nero Start, Nero TuneItUp and Nero Info) as PUA or PUP. These antivirus programs prevent Nero from running, and even delete the desktop shortcuts.

Nero is contacting the antivirus program vendors regarding these false positive reports.

In the meantime, you could restore your Nero program in the following way: