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Note:

Due to the current situation there may be delays in shipping.

Nero BackItUp

Can I backup via ‘OneDrive’ with Nero BackItUp?
Are you worried that your important files could get lost or might be unusable on your local PC due to hard disk errors, or hazardous events like storm or fi...
Thu, 7 Mar, 2019 at 2:22 PM
Can I backup via ‘Google Drive’ with Nero BackItUp?
Are you worried that your important files could get lost or might be unusable on your local PC due to hard disk errors, or hazardous events like storm or fi...
Thu, 7 Mar, 2019 at 2:25 PM
How to restore my data via ‘OneDrive’ or ‘Google Drive’ backed up with NeroBackItUp?
Nero BackItUp does not only support backing up to Microsoft OneDrive or Google Drive but can also restore your data from OneDrive and Google Drive. Nero Bac...
Thu, 7 Mar, 2019 at 2:26 PM
How to restore old backups from Nero BackItUp
The recommended way to restore a backup done with a previous version of Nero BackItUp is to install this particular version again and to use it for the rest...
Mon, 24 Jun, 2019 at 4:51 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket

Software
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Here you can find all download links, including for older versions
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