If below error message is shown, it indicates these files are missing from Microsoft Visual C++ Redistributable (x86) . 

  • MSVCP140.DLL(or similar file named as MSxxx140.dll) is missing
  • api-ms-win-crt-runtime-l1-1-0.dll is missing

Please try below steps:

  1. Open the control panel - Uninstall a program
  2. If Microsoft Visual C++ 2015 Redistributable (x86) exists, please uninstall it.
  3. If Microsoft Visual C++ 2017 Redistributable (x86) exists, please uninstall it.
  4. Open https://visualstudio.microsoft.com/vs/older-downloads/, under Redistributables and Build Tools, find Microsoft Visual C++ Redistributable for Visual Studio 2017, select option x86 , and click Download Button. (Nero software depends on the x86 Redistributable. x64 Redistributable will not help)
  5. Install it.
  6. After installation, restart the system.
  7. Run Nero application again.