Nero Support


Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Nero Recode Stickで音楽を録音する方法
1. CDプレーヤーやLPプレーヤーとRecode Stickを接続します。次に、パソコンのUSBポートにRecode Stickを挿入します。 2. システムの設定を確認する。「 システム」→「サウンド」→「入力」を選択します。入力デバイスが「Microphone(2-AV To USB2.0)」になってい...
火, 21 9月, 2021 で 12:26 午後
Nero Bluetooth Audio AUX-Adapter の使い方
この度は、Nero Bluetooth Audio AUX-Adapterをお買い上げいただきありがとうございます。 このハードウェアに関する最新の紹介は、Nero のウェブサイトでご覧いただけます。
火, 21 9月, 2021 で 12:44 午後

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket