Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

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解決方案首頁 訂單流程說明

付款與帳單

我該如何付款？
目前，我們為客戶提供Nero Platinum Suite的1年許可證。 這意味著購買金額將在每個合同期開始時從您的銀行帳戶中扣除。 一年後需要新的付款。 
星期三, 13 三月, 2019 於 3:44 PM
我可以使用哪些付款方式？
購買Nero Platinum Suite時，您可以使用與一次性購買相同的付款方式即PayPal、信用卡、直接付款和即時銀行轉帳付款進行支付。 
星期三, 13 三月, 2019 於 3:37 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket